Renter FAQs

 To get started with renting on Dozer Supply, you will need to create an account. We have an approval process in place to ensure the safety of our equipment, owners, and renters. Account verification usually takes less than 24 hours, and once you are approved, you can start searching for the equipment you need.


When searching for equipment, you can add multiple machines to your cart from different owners and locations. Simply enter your location and search by make, model, or equipment category. You can also apply various filters like equipment type, attachment configuration, hours, year, and weight to narrow down your search.

Once you find the machine you want, you can add it to your cart, select any desired attachments, and specify the estimated job start date and minimum rental duration. You can view more detailed information about the equipment by clicking on "View Details".

During the checkout process, you can modify rental dates and transportation information.

After adding machines to your cart, you can proceed to checkout. Here is where you can review your order, provide transportation details, and review the rental terms. You can adjust the rental start date and duration, enter the location where you want the equipment to be delivered, and receive transportation estimates for each machine. We require a credit check for account approval, but it does not impact your credit score and is only done once a year. You will need to set up an ACH or credit card payment method within 72 hours of order confirmation.

Once your order is placed, you will be automatically charged every 28 days for the equipment rental. The minimum rental period is 1 week. If you need to cancel your order, you can do so within 24 hours of receiving your transportation quote without any charges.

During the rental period, there are certain guidelines to follow. Equipment can be used for up to 45 hours per week and no more than 180 hours per month. Excessive wear to ground engagement tools, tire tread, and undercarriage will be charged. It is also mandatory to have a commercial liability insurance policy, with a valid certificate of insurance (COI) submitted during the account setup.

Once your order is confirmed, you will receive notifications about the transportation of your equipment. A designated site contact must be available during the delivery and must perform a check-in inspection to verify the equipment's condition. If any issues arise, you will be contacted by an equipment manager.

During the operation of the equipment, it is recommended to conduct daily inspections, clean radiators and air filters, and maintain fluid levels as specified in the operation manual. Any damages or accidents should be reported within 24 hours, and if the equipment is considered unsafe, you should contact Dozer Supply immediately.

When returning the equipment, you can initiate the process through your online account or by contacting Dozer Supply directly. Before pickup, an inspection must be completed to document the equipment's condition, and you are responsible for cleaning and restoring fluid levels. Once the equipment is returned, the owner will perform a final inspection to ensure everything is in order.

If you have any questions or need assistance at any point, feel free to contact us. We are here to help. We recommend familiarizing yourself with our Terms of Service and Policies for a better understanding of our rental process.